Borrowing privileges are granted to those with West Vancouver Memorial Library cards. You may have up to 50 items checked out at any given time.
Self check-out stations are located in the Main Hall and in the Youth Department. For staff assistance, please take your materials to the Account Services Desk. You will need your Library card number with you. If we have your email address, we will remind you when your borrowed materials are due -- three days in advance! To ensure you receive our circulation notices by email, please add firstname.lastname@example.org to your list of pre-approved senders.
|Adult Materials||Loan Period
|Books, Large Print Books, CDs, Puzzles, Energy meters||21 days||4|
|E-readers and Video Tablets||21 days||2|
|New Books||14 days||1|
|New and Holiday DVDs, Magazines||7 days||1|
|Youth Materials||Loan Period
|Books, E-readers, Makey Makey, Raspberry Pi||21 days||2|
|CDs, Playaways, Grow-a-Reader bags, Music Kits, Theme Boxes||21 days||1|
|DVDs, Magazines||21 days||1|
Going on vacation? Ask about our holiday loans.
For adult materials, cardholders may request a six-week borrowing period on all items except new books, magazines, new and holiday dvds, and video tablets.
For youth materials, cardholders may request a six-week borowing period on books, audiobooks and dvds.
Six-week loans are only available on the permitted items if there are no subsequent holds.
You may renew items that you have checked out up to the maximum number of renewals by logging into your account online, calling Account Services at 604-925-7404 (have your Library card number ready) or in person.
This video shows you how to renew print books, DVDs and CDs through our catalogue:
A hold places you on a waiting list for an item if it is not currently available. You may also place a hold on an item that is available, if you would like it to be put aside for you. You may place a hold online, in person, or by calling us at 604-925-7403 (be sure to have your library card number ready.)
We will email you when your hold is available for pick-up. You have 7 days in which to pick up your requested item at the Holds Pick-up Shelf next to the Account Services Desk.
There is a $1 charge for holds that are not picked up.
View, cancel or temporarily suspend your holds by logging in to your Account and clicking on On Hold.
|Adult Materials||Daily Fee
|Books, DVDs, CDs, Puzzles, Energy meters||35¢||$10.00|
|New Books, New DVDs, Holiday DVDs||50¢||$10.00|
|E-readers, Video Tablets, Technology Kits||$1.00||$10.00|
|Interlibrary Loan books||35¢||$20.00|
|Youth Materials||Daily Fee
|Books, Magazines||no fee||no fee|
|CDs (music and audiobooks) , DVDs, Grow-a-reader Bags, Music Kits, Playaways, Theme Boxes||35¢||$10.00|
|E-readers, Makey Makey, Rasberry Pi||$1.00||$10.00|
We accept payment by cash, cheque, or credit card (VISA, MasterCard or American Express). All payments can be made in person. Payments by credit card may be made online by logging in to Your Account in the Classic Catalogue.
Lost or non-returned items will be charged at full replacement cost plus a handling fee. A cost assessment will be made for damaged items. Please visit the Account Services Desk should you have any concerns about the condition of your borrowed material.